Privacy Policy

At VistroUsa, protecting your privacy is paramount to us. We dedicate ourselves to securing your personal records and preserving complete openness regarding the ways we gather, utilize, and distribute your details. This Privacy Policy details what data we compile, the reasons for gathering it, how it gets handled, and the legal entitlements you possess concerning your information.

Information We Collect

We gather data to execute your purchases seamlessly, provide superior service, and elevate your overall shopping experience. “Personal information” points to records capable of identifying you as a distinct individual.

Browser and Device Information

We automatically log certain particulars regarding your hardware and web software every time you browse our platform.

• Purpose: To maximize system efficiency and enhance your navigation journey.
• Collection Method: Tracking pixels, cookies, log files, tags, and comparable web tools.
• Data Types: Browser details, IP address, regional time zone, cookie records, browsed pages, search history, and onsite interactions.
• Third Parties: Shopify, our digital infrastructure partner.

Purchase Information

When completing a transaction, we collect the specifics mandatory to fulfill your order.

• Purpose: To process orders, settle payments, and arrange postal delivery.
• Data Types: Full name, billing and shipping physical addresses, electronic mail address, phone number, and payment credentials.
• Third Parties: Shopify alongside our financial transaction processors utilized for secure checkouts.

Customer Support Communications

We compile records when you contact our desk requesting help.

• Purpose: To reply to your questions and resolve service-related complications.
• Third Parties: Our internal customer assistance group and appropriate service collaborators when needed.

Minors

Our online platform is not built for children under the age of 18. We do not knowingly gather personal records from minors. In alignment with the Children’s Online Privacy Protection Act (COPPA), if we discover that personal details from someone under 18 has been collected, we will erase it immediately. If you suspect this occurred, please contact us.

Data Sharing Practices

We only distribute your details among dependable associates vital to our daily workflows:

• Shopify hosts our digital infrastructure. You may inspect their Privacy Policy here.
• We might disclose records whenever mandated by law or to protect our legal entitlements and ensure adherence to statutory duties.

Marketing and Website Analytics

We deploy marketing and analytics utilities, such as Google Analytics, to comprehend how visitors navigate our store and to deliver targeted advertisements. This procedure might entail sharing anonymized browsing or transaction records with advertising affiliates.

Opt-out options:

• Google Analytics Opt-Out
• Facebook Ad Settings
• DAA Opt-Out

How We Use Your Data

We utilize the gathered information to:

• Process and drop off your merchandise.
• Handle financial settlements safely.
• Dispatch order confirmations, item updates, or marketing materials (when explicit approval is granted).
• Upgrade our platform capabilities and user journey.

All data handling operations are executed pursuant to applicable privacy legislation, covering the GDPR and CCPA. You can inspect our Do Not Sell My Personal Information Policy for further insights.

Your Data Rights

If you reside in California or live within a territory providing equivalent entitlements, you retain the ability to:

• Examine the personal records we maintain regarding you.
• Request rectifications or the permanent deletion of your private files.
• Designate an approved representative to issue petitions on your behalf.

To exercise any of these privileges, please contact us.

Cookies

We deploy cookies to deliver a tailored and highly efficient browsing environment. Certain cookies remain vital for web features, whereas others assist us in evaluating visitor web traffic and boosting performance.

You can modify cookie preferences through your web browser configuration at any time. Turning off specific cookies, however, might impair your capacity to utilize certain platform features.

Cookies Necessary for the Functioning of VistroUsa

Name	Function	Duration
_ab	Used in connection with access to admin.	2y
_secure_session_id	Used in connection with navigation through a storefront.	24h
_shopify_country	Used in connection with checkout.	session
_shopify_m	Used for managing customer privacy settings.	1y
_shopify_tm	Used for managing customer privacy settings.	30min
_shopify_tw	Used for managing customer privacy settings.	2w
_storefront_u	Used to facilitate updating customer account information.	1min
_tracking_consent	Tracking preferences.	1y
c	Used in connection with checkout.	1y
cart	Used in connection with shopping cart.	2w
cart_currency	Used in connection with shopping cart.	2w
cart_sig	Used in connection with checkout.	2w
cart_ts	Used in connection with checkout.	2w
cart_ver	Used in connection with shopping cart.	2w
checkout	Used in connection with checkout.	4w
checkout_token	Used in connection with checkout.	1y
dynamic_checkout_shown_on_cart	Used in connection with checkout.	30min
hide_shopify_pay_for_checkout	Used in connection with checkout.	session
keep_alive	Used in connection with buyer localization.	2w
master_device_id	Used in connection with merchant login.	2y
previous_step	Used in connection with checkout.	1y
remember_me	Used in connection with checkout.	1y
secure_customer_sig	Used in connection with customer login.	20y
shopify_pay	Used in connection with checkout.	1y
shopify_pay_redirect	Used in connection with checkout.	30 minutes, 3w or 1y depending on value
storefront_digest	Used in connection with customer login.	2y
tracked_start_checkout	Used in connection with checkout.	1y
checkout_one_experiment	Used in connection with checkout.	session
checkout_session_lookup	Used in connection with checkout.	3w
checkout_session_token_<<token>>	Used in connection with checkout.	3w
identity-state	Used in connection with customer authentication.	24h
identity-state-<<token>>	Used in connection with customer authentication.	24h
identity_customer_account_number	Used in connection with customer authentication.	12w

Reporting and Analytics

Name	Function	Duration
_landing_page	Track landing pages.	2w
_orig_referrer	Track landing pages.	2w
_s	Shopify analytics.	30min
_shopify_d	Shopify analytics.	session
_shopify_s	Shopify analytics.	30min
_shopify_sa_p	Shopify analytics relating to marketing & referrals.	30min
_shopify_sa_t	Shopify analytics relating to marketing & referrals.	30min
_shopify_y	Shopify analytics.	1y
_y	Shopify analytics.	1y
_shopify_evids	Shopify analytics.	session
_shopify_ga	Shopify and Google Analytics.	session
customer_auth_provider	Shopify analytics.	session
customer_auth_session_created_at	Shopify analytics.	session

Cookie Duration

Certain cookies expire immediately upon closing your browser, whereas others remain operational for a defined period—typically ranging from 30 minutes to 2 years. Persistent cookies assist in retaining user settings and operational metrics.

Do Not Track

Our online store does not alter its data-gathering procedures when encountering “Do Not Track” directives transmitted by web browsers.

Policy Updates

We may revise this Privacy Policy periodically to reflect corporate, statutory, or regulatory shifts. We advise checking back frequently to stay informed.

Questions or Concerns?

If you possess inquiries regarding our handling of your private records or need assistance concerning your privacy privileges, please reach out via the information provided below. We strive to reply within 24 hours throughout our business hours, Monday through Friday, 9 AM to 5 PM PST.

VistroUsa